Build confidence, clarity and impact in care coordination

A practical, PCI-accredited two-day programme that builds real confidence, clarity and skills for care coordinators, social prescribers and personalised care roles across the NHS and VCSE sector.

Designed for real-world practice in complex systems.

PCI-accredited • Delivered by experienced practitioners • Used across NHS, local authority and VCSE settings

Upcoming course dates:

All sessions are delivered live and interactively online over two full days.

  • April 23rd and 24th - both days

  • May 14th and 15th - both days

Group bookings and bespoke delivery available for organisations.

Contact us at info@personcentred.academy to discuss your needs.

info@personcentred.academy

This programme is for you if:

  • You work in care coordination or personalised care roles

  • You feel the responsibility of complex systems and expectations

  • You want practical tools, not more theory

  • You need confidence, clarity and language for your role

What you will learn:

What the programme covers Over two full days you'll develop practical skills and confidence across:

  • Understanding personalised care — the policy context and what it means in practice

  • Care coordination frameworks — how to navigate complex systems effectively

  • What matters conversations — tools for person-centred engagement

  • Managing risk and complexity — building confidence in difficult situations

  • Embedding learning into practice — templates and guides you can use from day one

What people say

“This was one of the most practical and engaging training experiences we’ve had. The sessions were relevant, flexible, and grounded in everyday challenges.” - Care Coordinator

“Natalie was amazing, thank you so much” — Social Prescribing Link Worker