Our Courses and Services
We offer a range of high-quality, practical training and consultancy services designed to strengthen personalised care across health and care settings. From our flagship PCI-accredited Care Coordination Course to tailored workshops, digital tools, and evaluation support, everything we deliver is grounded in evidence and real-world application. Whether you’re an individual looking to build skills or an organisation aiming to embed personalised care at scale, we provide the expertise, tools, and support to make it happen.
Care Coordination Course
Our two-day Care Coordination Training Course is designed to empower ARRS Care Coordinators and other professionals working in personalised care roles. Delivered online via Microsoft Teams, the course is packed with practical tools, frameworks, and insight to help you confidently navigate complex systems and support individuals more effectively
Policy Consultancy
Expert guidance for personalised care transformation. At Person Centred Academy, we partner with organisations to design and deliver meaningful change in person-centred and personalised care — with particular expertise in care coordination and integrated care approaches.Our consultancy service is trusted by clients across the UK and internationally, offering bespoke, high-level support tailored to your goals and context. We combine strategic insight, practical experience, and a deep understanding of health and social care systems to help you achieve lasting impact.
Care Coordination Refresher Course
A half-day online refresher course for Care Coordinators and personalised care professionals who have previously completed core training.
Access to our new Care Coordination Learning and Portfolio Platform. Continue your learning journey with tools and content designed to embed and enhance your skills in practice.
Care Coordination App
Our Care Coordination App is designed to support ongoing learning, reflection, and development for professionals working in personalised care roles. Built to complement our training, the app offers easy access to practical tools, real-world case studies, CPD tracking, and interactive resources — all in one place. Whether you’re new to care coordination or looking to deepen your practice, the app helps you stay connected, confident, and up to date with best practice. It’s personalised support, right at your fingertips.
Person Centred App
A person-centred care platform to empower communication, signposting and coordination across your community. An an online portal and app that allows you to access your comprehensive, person-centred records on a tablet, phone, or PC at any time, day or night.
Your person-centred records may involve multiple people; however, you will always be at the centre of that care.
Evaluations
We offer bespoke evaluation services to help organisations understand the impact of their personalised care initiatives. Whether you’re implementing new roles, launching training programmes, or scaling personalised care models, our evaluations provide clear, evidence-based insights. Using both qualitative and quantitative methods, we assess outcomes such as workforce confidence, role clarity, service integration, and patient experience. Our practical, collaborative approach ensures findings are not only robust but also actionable — supporting continuous improvement and real-world impact
Contact us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!